HourSaved

Write a short "how we use AI" statement for your business

Get a plain, honest paragraph for your website that tells customers what AI helps with, what a person always checks, and what information never goes into AI tools.

Setup
10 min
Saves
About 30 min a use (our estimate)
Level
Easy
Last checked
Works with
Any AI chat, Your website

Run once on made-up data on with Claude. One run, not proof.

Version 1 · Draft: not yet approved by the owner · How we test

What this does

You list what AI does in your business, what it never does and who checks it. The AI drafts a short website statement and a one-line version, and flags any promise you can't back up.

Before you start

  • Any AI chat (ChatGPT, Claude, Gemini, Copilot).
  • An honest list of what you use AI for, what you never use it for, and what customer details go in.
  • Setup: about 10 minutes (our estimate).
  • Privacy: no customer data is needed.

Steps

  1. List what AI actually does for you today, not what you plan to try.
  2. List what a person always does, and exactly what customer details go into AI tools, if any.
  3. Paste the prompt and fill in the brackets.
  4. Replace each item under CHECK THIS CLAIM with what you actually do.
  5. Fill in every UNCLEAR, especially how customers can ask questions.
  6. Post it on your About or Privacy page and update it when your AI use changes. It does not replace any disclosure a law requires (see the questions below).

The prompt

Prompt · fill the [brackets]
Help me write a short public statement about how my business uses AI. Use only what I give you. Don't publish or send anything.

Business: [name and what you do]
What we use AI for: [list]
What we never use AI for: [list]
Who checks AI work: [role]
What customer information goes into AI tools, if any: [details]
How customers can ask questions or opt out: [contact]
Other notes: [anything else]

Write:
1. A statement of 120-180 words in plain words for my website, with these parts: What we use AI for; What a person always does; Your information; Questions.
2. A one-sentence version for an email footer or booking page.

Rules: Don't name AI tools unless I named them. Don't claim accuracy, savings or security measures I didn't give. If my notes include a promise or guarantee, list it under CHECK THIS CLAIM instead of using it. If something is missing, write UNCLEAR.

Before and after: the made-up input, then the real output the AI gave us.

Try it with made-up data

Business: Willow Creek Pet Grooming, a two-groomer shop. Uses AI for: first drafts of appointment reminder texts, social post ideas, summaries of comments from feedback cards. Never for: setting prices, pet health or behavior advice, anything with payment details. Who checks: the owner reads every message and post before it goes out. Customer info: first name and appointment time go into reminder drafts; no last names, phone numbers or pet medical notes. Contact: (left blank). Other notes: "Want to say AI makes our messages 100% error-free. Also that we're totally secure."

What the AI gave us

How we use AI at Willow Creek Pet Grooming

What we use AI for. We use an AI writing assistant to help with first drafts of appointment reminders, ideas for social media posts, and short summaries of comments from our feedback cards.

What a person always does. The owner reads and edits every message and post before it goes out. AI doesn't set prices, give advice about your pet's health or behavior, or handle payments.

Your information. When we draft a reminder, the only details we use are your first name and appointment time. We don't put last names, phone numbers, payment details or your pet's medical notes into AI tools.

Questions. UNCLEAR: how should customers reach you with questions, or ask that their details not be used?

CHECK THIS CLAIM: "100% error-free" is a guarantee you can't prove; "the owner reviews every message" is what you can honestly say. "Totally secure" is a security promise; describe what you actually do instead.

(One-line version trimmed here.)

Both risky claims were caught and left out. The owner still had to add a contact email and an easy way to opt out of AI reminders.

Check before you send

  • Every use listed is true today, with nothing planned or left out.
  • No promises about accuracy, security or savings; the FTC expects proof for marketing claims.
  • The customer-data line matches what you and your staff do.
  • There's a real way to ask questions or opt out.
  • Staff agree it describes how they work.

Don't paste

  • Customer names, messages or records.
  • Passwords, logins or settings screenshots from your AI tools.
  • Private details about staff.

When not to use this

  • As a privacy policy. A privacy policy covers much more and may be required by law.
  • If you don't know how your staff use AI. Ask them first.
  • Regulated work (health, legal, finance) without checking your industry's rules.

Questions owners ask

Do I have to tell customers I use AI?

A website statement like this is usually your choice; the SBA suggests one. But some laws require telling people in specific situations. For example, Utah requires a business that uses generative AI to talk with a consumer to say so if the person clearly asks, and some licensed professions there must say so up front. Check the rules for your state, industry and use of AI.

Can I say AI makes my business more accurate?

Only if you can prove it. It's safer to say what you do, such as "a person reviews every message."

Sources

Related guides

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The newsletter

One new guide a week, free.

Start with the free starter: three short emails over your first week. First the 15-minute Start here guide, then the three jobs we'd hand to AI first, then one question about what eats your week. The first two come with a practice task and the check you do before anything goes out. After that, one new guide every Tuesday: one task, the prompt to paste and the check to do. At most one ad, always labeled.

  1. Day 1Your first 15 minutes with a free AI assistant
  2. Day 3Summarize a long email thread into decisions, open questions and next steps
    Draft routine email replies in your own voice, without promises you didn't approve
    Write payment reminder emails in three tones (friendly, firm, final)
  3. Day 6What eats your week? Reply in one line, plus how the weekly guide works